Position Objective:
The Head of Live Operations & Broadcasting will oversee the day-to-day functioning of live and recorded sessions, ensuring smooth execution, punctuality, and professional standards. This role requires strong leadership, operational coordination, and the ability to lead a team that manages multiple live classes and events efficiently.
Key Responsibilities:
- Lead and supervise the Live Operations team and Video Editors responsible for all live and recorded sessions.
- Oversee the daily schedule of live classes, ensuring every session starts and runs on time.
- Coordinate with technical, academic, and content teams to ensure seamless session execution.
- Monitor live sessions in real time, ensuring adherence to quality and operational standards.
- Identify and resolve any workflow or coordination issues swiftly to avoid session disruptions.
- Track and improve team performance, response time, and operational efficiency.
- Ensure documentation, reporting, and escalation protocols are consistently followed.
- Plan and execute strategies to enhance the overall live experience for students and faculty.
Candidate Requirements:
- Minimum 2–3 years of experience in live operations, studio coordination, or broadcast management (preferably in education, media, or digital platforms).
- Strong leadership and team management skills with proven ability to handle fast-paced operations.
- Good understanding of live streaming or broadcasting processes (no hands-on technical expertise required).
- Excellent communication, coordination, and problem-solving skills.
- Experience managing schedules, operational workflows, and cross-team coordination.
Preferred Backgrounds:
Candidates who have previously worked in live operations, studio coordination, production control, or content operations—especially in education, edtech, or news media environments—will be preferred.